Rotating Staff
Healthcare
IAM & Identity Governance for Hospitals, Clinics and Care Facilities
Staff shortages, frequent employee changes and complex permission structures shape everyday clinical work. With the FirstWare IDM-Portal, you automate onboarding and offboarding, noticeably relieve your IT team and securely delegate access rights directly to ward management, including seamless integration with hospital information systems such as ORBIS.
Our References
Many healthcare institutions and organizations rely on our FirstWare IDM-Portal – from clinics and hospitals to larger provider structures with multiple locations and facilities.
Too Many Access Rights, Too Little Time
Hospitals and healthcare institutions face challenges that go far beyond traditional IAM topics. With high staff turnover and personnel shortages, your clinic cannot afford slow onboarding processes: every day doctors, nursing staff or other employees spend without system access adds to an already strained staffing situation. At the same time, sensitive patient data must be protected and legal requirements must be met.
In practice, manual permission processes often place a heavy burden on IT. To make matters worse, ward managers are often expected to manage specialist permissions themselves – usually doctors with little affinity for technology and hardly any time for IT topics in their busy clinical routine.
At the same time, digitalization – from electronic patient records to telematics infrastructure – continues to increase the number of access rights that need to be managed in an environment with very limited staffing resources.
Our Services
Healthcare institutions need more than just an IAM solution. From consulting and implementation to support, we accompany our customers over the long term with dedicated contacts.
Everything from One Reliable Source
Development, consulting, sales and support are handled directly by our own teams.
Personal Support
Dedicated contacts accompany your project from implementation through to ongoing operation.
Long-Term Partnership
We support your hospital in operating and further developing your IAM processes.
FirstWare IDM-Portal for Healthcare
The healthcare sector is under high organizational and regulatory pressure. Identities and permissions must be managed quickly, securely and traceably despite high staff turnover and limited IT resources.
How the FirstWare IDM-Portal supports healthcare institutions:
Seamless HIS Integration
Your hospital information system, such as Dedalus ORBIS, is integrated directly and managed centrally.
Less Time Required in Everyday Clinical Work
Each role sees exactly what is relevant to its task, saving valuable time in a busy working day.
Automated Identity Lifecycle
From onboarding to every role change and through to departure, access rights automatically adapt to ongoing clinical operations.
More Autonomy for Departments
Ward and department managers can manage permissions efficiently and in a controlled way.
Audit Security and Compliance
All permissions and changes are documented traceably and in an audit-proof manner.
Made in Germany
GDPR & NIS2 compliant
25 Years of IAM Expertise
Vendor and cloud independent
Use Case & Resources
Onboarding in Minutes
A typical part of an IAM project in healthcare is automating the onboarding of new employees. A ward physician starts work and needs access to the HIS, relevant specialist applications and other systems. Instead of maintaining these permissions individually, the FirstWare IDM-Portal maps the entire process centrally.
When ward management or HR creates the new colleague with her role, the required permissions are automatically provided in all connected systems. The employee receives access quickly, while IT is relieved of recurring manual tasks.
The automated process also ensures security for temporary employees such as interns or external specialists: access rights are limited from the outset and automatically revoked on the defined date.
Open Interfaces
Your Systems, One Central Portal
From traditional HR systems and directory services to highly specialized medical applications: the FirstWare IDM-Portal connects your existing system landscape and creates a central view of all identities and permissions.
What Is the FirstWare IDM-Portal?
Flexible IAM Solution for Identity Governance & Administration
The FirstWare IDM-Portal is a user-friendly IAM solution for automated provisioning and lifecycle management of all identities and groups in complex, hybrid IT landscapes.
Powered by my-IAM – the underlying technology platform that enables seamless integration of any IT systems and cloud services.
Your Benefits
Directly Connected to Your HIS
Immediate Relief for Your IT Department
Fast On- & Offboarding
Intuitive
Delegation
The Right View for Every Role
Automatically Time-Limited Access Rights
Frequently Asked Questions
Frequently asked questions about IAM & identity governance in healthcare, secure identity management, transparent permission processes and compliance with the FirstWare IDM-Portal.
Is the FirstWare IDM-Portal suitable for our hospital information system (HIS)?
Yes. Thanks to its open architecture, the portal is designed precisely for securely and efficiently integrating leading hospital information systems such as Dedalus ORBIS, as well as other medical specialist applications, via interfaces such as Active Directory or Entra ID.
Can ward managers really use the system themselves?
Absolutely, because our IDM-Portal puts user orientation first. The web interfaces are clear and self-explanatory, so new users do not need training to use them. Ward managers or nursing managers can submit permission requests through the portal or update team information themselves.
How does the IDM-Portal help with limited IT resources in hospitals?
By automating precisely the processes that currently cause the most tickets. Through automation in onboarding and offboarding and the targeted delegation of routine tasks to departments, we significantly relieve IT teams so they have more time for essential digitalization projects.
Is the solution only intended for hospitals?
No. The challenges in rehabilitation clinics, large care facilities, foundations such as Caritas, or social insurance organizations are very similar. The IDM-Portal adapts flexibly to any organizational structure.
Where is our sensitive data processed?
Especially when patient data is involved, data sovereignty cannot be compromised. As a German company, FirstAttribute gives you full choice: operate the IDM-Portal fully on-premises in your own data center, in a hybrid model or in a German sovereign cloud, independent of access by third-country authorities under the Cloud Act.
Who supports us after go-live?
At FirstAttribute, we focus on long-term partnerships. We offer our own customer service team that continues to support you after project completion. You have a dedicated contact who accompanies you from initial consulting and implementation through to after-sales support.
Let's Talk
We Are Here for You
Would you like to securely automate your IAM processes in healthcare? Call us at 0 8196 - 998 4330 or use our contact form.