Our References
From medium-sized freight forwarders to international logistics groups with numerous locations and companies, many businesses in the logistics sector already rely on FirstWare IDM-Portal.



When local IT is given too many global rights
Logistics companies often manage numerous locations, companies and user groups. In addition to employees, external service providers, drivers, guest accounts and technical accounts must be managed securely and transparently.
As structures have grown over time, local IT teams often receive extensive global permissions, even though they are only responsible for their own location. This not only makes it harder to maintain an overview, it also turns each individual site into a potential gateway into the entire company. At the same time, requirements for security, audits and recertifications continue to increase.
If access fails at one location or is revoked too late, operations can quickly come to a standstill, a risk many logistics companies cannot afford.

Our Services
Logistics companies need more than just an IAM solution. From consulting and implementation to support, we accompany our customers over the long term with dedicated contacts.
Everything from One Reliable Partner
Development, consulting, sales and support are provided directly by our own teams.
Personal Support
Dedicated contacts accompany your project from implementation through ongoing operation.
Long-term Partnership
We support your company in optimizing and further developing your IAM processes.
FirstWare IDM-Portal:
IAM for Logistics Companies
Logistics companies need to manage identities and access rights securely and transparently across numerous locations. At the same time, they need to relieve the service desk and reliably meet security requirements.
How the IDM Portal supports your logistics company:
Delegation with Central Control
Local IT teams manage their own location without access to global administration. Central IT retains governance.
Automated Identity Lifecycle
With frequent personnel changes and site transfers, access rights are automatically adjusted throughout the entire employment relationship.
Immediate Cost Savings
Automated user and access management helps avoid costly downtime caused by missing access.
Support During Change
New locations, acquisitions and organizational changes can be mapped in a structured way.
Audit Readiness and Recertification
Who has access to what and where remains traceable, which is especially important for critical infrastructure.

Use Case & Ressourcen
A new location, one hundred new accesses
A typical use case in logistics is the rapid integration of new locations or temporarily hired seasonal staff. A company opens a new site or expands its warehouse workforce at short notice. In both cases, employees need immediate access to the right systems, often only for a limited period. With FirstWare IDM-Portal, the responsible local IT coordinator creates the appropriate access rights directly, without having to work in the native directory service, while central IT retains control over roles, groups and policies.
Not every new colleague needs a full standard license: the IDM Portal assigns only the access that is actually required and automatically releases licenses that are no longer used. When a location is added through an acquisition or another is closed, entire user groups can be connected or removed in a structured way.
This reduces helpdesk effort and accelerates processes, while outdated access rights are prevented from remaining in place.

Open Interfaces
Your Systems, One Central Portal
From traditional HR systems and directory services to custom logistics applications:
FirstWare IDM-Portal connects your existing system landscape and creates a central view of all identities and access rights.




What is FirstWare IDM-Portal?
Flexible IAM Solution for Identity Governance & Administration
FirstWare IDM-Portal is a user-friendly IAM solution for automated provisioning and lifecycle management of all identities and groups in complex, hybrid IT landscapes.
Powered by my-IAM – the underlying technology platform that enables seamless integration of a wide range of IT systems and cloud services.

Your Benefits
Delegation to Local IT Teams
Overview of All Identities
Less Effort for the Service Desk
On-Premise, Cloud oder Hybrid
Structured Integration of New Locations
One Interface for Multiple Systems
Frequently Asked Questions
Frequently asked questions about IAM & Identity Governance in logistics, secure identity management, transparent access processes and compliance with FirstWare IDM-Portal.
What is IAM for logistics companies?
IAM helps logistics companies manage identities and access rights across numerous locations and companies, from internal employees, drivers and external service providers to guest accounts and technical accounts.
Can access rights be delegated to locations?
Yes, and this is often what makes the biggest difference in logistics. Your local IT team handles access assignments for its own location, while central IT always retains control over policies and governance.
Can external service providers and guest accounts also be managed?
Yes. The IDM Portal supports internal employees, external partners, guest accounts as well as service and technical accounts.
How does the IDM Portal support audits and recertifications?
Access rights are documented transparently and can be regularly reviewed and recertified.
Is the solution suitable for companies with many locations?
Yes, that is exactly what FirstWare IDM-Portal was developed for. It flexibly supports location, role and company models, whether you manage ten or several hundred locations.
Let's Talk
We are here for you
Would you like to securely automate administration in your logistics company? Call us at 08196 - 998 4330 or use our contact form.
