Changing Structures
Industry & Services
IAM & Identity Governance for Organizations in Transition
Grown IT landscapes, multiple locations and a shortage of skilled staff increase the complexity of access rights management, while cost pressure continues to rise. With FirstWare IDM-Portal, you automate the management of identities and access rights, relieve your IT department and create transparency across all systems.
Our References
Many industrial and service companies rely on FirstWare IDM-Portal, from medium-sized manufacturing companies to international corporations with multiple locations and business units:
Why access rights management
takes so much time
Many industrial and service companies have grown over many years. Multiple locations, business units and hybrid AD and Entra ID structures make it harder to manage identities and access rights. With every new application and organizational change, complexity increases.
Without uniform standards, access rights processes grow in an increasingly uncontrolled way, because every application and every location comes with its own rules.
At the same time, manual processes tie up valuable IT resources. Access rights have to be reviewed, adjusted and documented, while pressure from audits and certifications such as ISO 27001 or TISAX continues to increase.
Our Services
Industrial and service companies need more than just an IAM solution. From consulting and implementation to support, we accompany our customers for the long term with dedicated contacts.
Everything from one reliable source
Development, consulting, sales and support are provided directly by our own teams.
Personal Support
Dedicated contacts support your project from implementation through to ongoing operation.
Long-Term Partnership
We support your organization in optimizing and further developing your IAM processes.
FirstWare IDM-Portal for Industry and Services
Industrial and service companies need to manage identities and access rights securely, transparently and across locations. At the same time, IT teams need to be relieved and compliance requirements reliably met.
How FirstWare IDM-Portal supports your organization:
Automated Identity Lifecycle
From onboarding and every role change through to offboarding, access rights adapt automatically without manual effort.
Relieving IT Through Delegation
Access rights management can be delegated in a controlled way to departments or location managers.
Fewer Administrative Risks
The number of privileged accounts and domain admin rights is systematically reduced.
Immediate Cost Savings
Released licenses, such as Microsoft 365 licenses, are automatically detected and can be reassigned immediately.
Audit Security and Compliance
Changes, access rights and recertifications are documented transparently and audit-proof.
Made in Germany
GDPR & NIS2 compliant
25 Years of IAM Expertise
Vendor- & Cloud-Independent
Use Case & Resources
More Locations, More Systems, More Identities
A typical use case in industrial companies is the management of complex identity landscapes.
A company with multiple locations works with internal employees, external partners, technical accounts and numerous connected systems. With FirstWare IDM-Portal, access rights are managed centrally and provisioned automatically. A contractor, for example, only receives access to the systems required for their specific project, for a limited period and with automatic removal as soon as the assignment ends.
When roles, responsibilities or organizational structures change, the corresponding access rights are adjusted automatically based on defined rules. This pays off especially during audits according to ISO 27001 or TISAX: who had access to what and when can be demonstrated quickly and without time-consuming research. This helps companies retain control over their identities even in complex IT landscapes and creates a scalable foundation for further growth.
Open Interfaces
Your systems, one central portal
From classic HR systems and directory services to specialized industry applications such as ERP or archive systems: FirstWare IDM-Portal connects your existing system landscape and creates a central view of all identities.
What is FirstWare IDM-Portal?
Flexible IAM Solution for Identity Governance & Administration
FirstWare IDM-Portal is a user-friendly IAM solution for automated provisioning and lifecycle management of all identities and groups in complex, hybrid IT landscapes.
Powered by my-IAM – the underlying technology platform that enables seamless connection of any IT systems and cloud services.
Your Benefits
Flexible Entry Instead of a Large-Scale Project
Significantly Less IT Effort
Fewer Domain Admin Rights
Audit-Nachweise auf Knopfdruck
Control Over All Identities
Everything from
One Source
Frequently Asked Questions
Frequently asked questions about IAM & Identity Governance in industry and services, secure identity management, transparent access rights processes and compliance with FirstWare IDM-Portal.
What does IAM (Identity & Access Management) mean in industry?
IAM stands for the central management of digital identities — from employees and external service providers to machine and service accounts — as well as their access rights to IT systems. In industry, IAM ensures that every person and every system has exactly the permissions required for the current role at any given time.
Why is Identity Governance so important for manufacturing companies?
Manufacturing companies often work with multiple plants, shift models, temporary workers and external maintenance providers. Without central control, outdated or duplicate accounts and unclear responsibilities can quickly arise. Identity Governance creates end-to-end transparency: who has access to what, when and why?
How does FirstWare IDM-Portal support the joiner-mover-leaver process?
Onboarding, offboarding and role changes (joiner-mover-leaver) are mapped automatically: new employees immediately receive the right access rights, old permissions are automatically removed when departments change, and accounts are deactivated on time when someone leaves. This reduces manual follow-up work and prevents forgotten access.
How can domain admin rights and privileged accounts be reduced?
In IDM-Portal, we call this “controlled delegation”: instead of broad admin rights for IT, department or location managers receive precisely defined permissions to manage access within their area of responsibility. This automatically reduces the number of privileged accounts without slowing down your processes.
Can service accounts, machine accounts and guest access also be managed centrally?
Yes. In addition to classic employee identities, IDM-Portal also manages technical accounts, service accounts, machine identities as well as guest and partner access, including automatic expiration dates for temporary access.
How does IDM-Portal support audits according to ISO 27001, TISAX or NIS2?
All changes to access rights are logged completely and can be traced at any time in an audit-proof way. You no longer have to compile access evidence manually; instead, you generate audit reports at the push of a button. This is a decisive advantage in audits according to ISO 27001, TISAX or the new NIS2 requirements.
Let's Talk
We are here for Sie da
Do you want to securely automate Identity Lifecycle Management processes in your organization? Call us at 08196 - 998 4330 or use our contact form.